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Q How do you control the quality?
A Our factory has 28 years experiences in plush manufacture. And all of our workers have 10-20 years experiences in plush. And we have more than 100 high-quality administrators and technicians. We check the finish toys one by one, make sure the quality isgood.
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Q How can I get the discount?
A The discount is up to the order quantity. Small order will have higher price. Delivery time, material and craft will influence the price.
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Q Do you have a competitive price?
A Of course. If you do not have a try, you will not know it. It's also why we can do this business so long years.
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Q How about the sample freight?
A If you have an international express account, you can choose freight collect. If not, you can pay the freight together with the
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Q What is the sample time?
A It is usually 7-15 days according to the different samples. If you want the sample urgently, please tell us
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Q Is the sample fee refunded when the order is placed?
A If your order quantity up to 3000 pcs, the sample fee will be refunded to you.
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Q How much is the sample fee?
A The account is up to your sample, usually it is 50-150 USD, but if there are many embroideries or printings, and it is complex,the sample fee will be higher. If you have your own sample for us, it will be cheaper
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Q Why do you charge sample fee?
A We need to order the material for your customized designs, we need to pay the printing and embroidery, and we need to pay ourdesigners salary. Once you pay the sample fee, it means we have the contract with you, we will take responsibility for yoursamples, until you say "ok, it is perfect".
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Q Can you provide design for us?
A Yes, we have professional design team can help you make design.
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Q Can you make the products totally same as our design?
A Yes, we can produce the items same as your requirements just send us your design.
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Q Do you accept OEM/ODM work?
A Yes, we have our own factory and could provide OEM/ODM service. We have been cooperating with a lot of famous brands.
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Q What are your company's products?
A Our products are plush toys, pillows, electric toys, plush cushions, blankets,ect.
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Q Are you a plush toys manufacturer or a trade company?
A We are not only a trade company but also a manufacturer, we have been in the plush field for more than 20 years. We have morethan 700 staffs.
